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The perfect follow-up to the I-Speak Questionnare, the I-Speak Your Language Manual provides a comprehensive overview of the four major communication styles. This manual helps employees gain a more complete picture of their own style and sharpens their ability to recognize and understand the styles of others. Designed as a guide for workshop facilitators and participants or for use by employees on their own, the manual contains easy-to-follow exercises that promote practice of the I-SPEAK techniques and encourages employees to apply them in a variety of team, customer, and selling situations.
Also available in Spanish.